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Earning Potential 

 ₹45,000

Renuk Balarkrishna
Renuk Balarkrishna

Renuk Balarkrishna

    Director - Customer Experience and Care
    Swiggy

A professional obsessed with Customer Experience and Customer Delight, in constant look out for a novel ways to solve new age CX problems with AI and ML led solutions.

Followers
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4116 Followers

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Most Popular

  Video Call

₹ 5k/hr

  Voice Call

₹ 2k/30 mins

 Chat

₹ 750/15 mins

Most Popular

  Video Call

₹ 5k/hr

  Voice Call

₹ 2k/30 mins

 Chat

₹ 750/15 mins

 

Key competencies

About Renuk Balarkrishna

Renuk Balarkrishna is the Director - Customer Experience and Care at Swiggy, where they drive strategic initiatives and growth.

Professional Journey:
Renuk's career began with a strong foundation, holding key roles such as Head of Customer Success at BYJU'S, where they contributed significantly to business expansion.

Professional Milestones:
- Led efforts that significantly boosted brand recognition as Head of Customer Success at BYJU'S.
- Played a key role in strategic planning and execution at Swiggy.

Renuk Balarkrishna is highly skilled in their field, with a deep understanding of industry dynamics and a commitment to driving innovation, making them a valuable asset to any organization.

Experience

Director - Customer Experience and Care

Swiggy

Aug 2021 - Jan 2024

Bengaluru, Karnataka, India · On-site

Head of Customer Success

BYJU'S

Jul 2020 - Aug 2021

Bangalore Urban, Karnataka, India

Education

IIMBx, Customer Relationship Management

Indian Institute of Management Bangalore

2017 - 2018

Bachelor of Commerce - BCom

Bangalore University

1999 - 2002

 Feedback from the community 

 Feedback from the community 

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Alex Johnson

Marketing Director

The networking strategies provided by Renuk during their time as Director - Customer Experience and Care were outstanding. Their expertise in Strategic Planning, Project Management were instrumental in expanding our professional connections.

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Priya Singh

Operations Manager

Renuk has an exceptional ability to integrate Strategic Planning, Project Management into meaningful strategic initiatives, driving growth and success.

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Daniel Lee

Project Lead

As a Director - Customer Experience and Care, Renuk brought a wealth of knowledge and experience in Strategic Planning, Project Management, which greatly benefited our project outcomes.

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